Privacy Policy

Effective date: 4 June 2026  |  Issued by: Nandini Entrepreneur Equipments Pvt. Ltd.

1. Overview

Nandini Entrepreneur Equipments Pvt. Ltd. (“we”, “us”, “our”) is a manufacturer, supplier and exporter of pipe threading, grooving, cutting and welding machinery, registered in India. This Privacy Policy explains how we collect, use, share and protect information when you interact with us — including through our website nandinientrepreneur.com and through WhatsApp using the WhatsApp Business API.

2. Information We Collect

• Contact information — name, phone number, email address and business/company name you provide when you enquire, request a quotation or contact us via WhatsApp, web form, phone or email.
• Message content — text, product enquiries, images, documents or other content you send to our WhatsApp Business number or contact forms.
• Order & business data — product requirements, quotation and order details, and shipping information you share with us.
• Usage data — message timestamps, delivery status and interaction logs generated automatically by the WhatsApp Business Platform.
• Device & browser data — IP address, browser type and pages visited when you use our website, collected via standard server logs and analytics.

3. How We Use Your Information

• Respond to your enquiries and send requested quotations, catalogues and follow-ups.
• Process and fulfil orders, and provide after-sales and service support.
• Send transactional messages (order confirmations, dispatch and payment updates) and, with your consent, promotional updates about our products.
• Improve our website, products and customer support.
• Comply with applicable legal and regulatory obligations.

4. WhatsApp & Meta

Our WhatsApp communication runs on the WhatsApp Business API provided by Meta Platforms, Inc. When you message us on WhatsApp, your data is also subject to WhatsApp's Privacy Policy and Meta's Privacy Policy. We do not sell your data to Meta or any third party. Meta processes message metadata (e.g., delivery receipts) as part of operating the WhatsApp Business Platform.

5. Data Sharing

We do not sell, rent or trade your personal information. We may share it only:

• With service providers — cloud, messaging, logistics and payment partners who process data on our behalf under confidentiality obligations.
• For legal compliance — when required by law, court order, or to protect our rights, property or safety.

6. Data Retention

We retain your personal data for as long as necessary to provide our services or as required by law. WhatsApp message content is retained for operational purposes and then deleted or anonymised. Order and accounting records are retained for the period required under applicable Indian tax and company law.

7. Your Rights

Under the Digital Personal Data Protection Act 2023 (India) and applicable law, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request erasure of your data (subject to legal obligations).
• Withdraw consent for marketing communications at any time.
• Opt out of WhatsApp messages by replying STOP to any message from us.

To exercise these rights, email us at nandinientrepreneur@gmail.com.

8. Security

We implement reasonable technical and organisational measures to protect your data — including encrypted data transmission (HTTPS/TLS), access controls and periodic reviews. No system is completely secure; if you suspect a breach, please contact us immediately.

9. Cookies & Analytics

Our website uses cookies and similar technologies for session management and analytics. You can control cookie preferences through your browser settings.

10. Children

Our services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal data from minors. If you believe a minor has provided us data, contact us and we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with a revised effective date. Continued use of our services after the effective date constitutes acceptance of the revised policy.

12. Contact Us

Nandini Entrepreneur Equipments Pvt. Ltd.
Regd. Off.: Plot No. 1981, Sec - 56/56A, Faridabad (121004), Haryana, India
Phone: +91-9599577316
Email: nandinientrepreneur@gmail.com, sales@nandinimachines.com